FAQ

• Q: Do you provide installation or technical support after purchase?

  Absolutely. We offer full technical support, including installation manuals, video tutorials, and remote guidance. Our after-sales team is available to assist international clients with any issues.

• Q: What is the lead time for bulk orders?

  Lead time depends on the product type and order quantity. For most standard models, production takes 15–30 days. For customized solutions, we will confirm the schedule after technical evaluation.

• Q: Do you offer CE or ISO certifications for your products?

  Yes, all of our major products, including wheelchair lifts, restraint systems, and electric steps, are manufactured in compliance with CE and ISO standards to meet international safety and quality requirements.

• Q: Can the transfer seats be installed in both the driver and passenger positions?

  Yes, our swivel transfer seats can be installed on either the driver or passenger side, depending on the user’s mobility needs and vehicle model. We provide detailed installation guides and technical support.

• Q: Are your wheelchair lifts compatible with all vehicle types?

  Our wheelchair lifts are designed to fit a wide range of vehicles, including vans, minibuses, and commercial transport vehicles. For OEMs and converters, we also offer customization options based on vehicle dimensions and usage scenarios.